Step 3

If I do not meet the access requirements. What can I do?

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If you receive a letter from the National Disability Insurance Agency stating that you do not meet the access requirements (i.e., you are not eligible) for NDIS funded services you can request a review of this decision.

Not everyone will be able to become a funded NDIS participant but you still have options that can support your recovery. You can:

explore what you can do to support your own recovery

One of the things everyone can do is to set yourself some life goals: smaller ones that you can achieve by yourself in your everyday life, as well as larger ones you can work towards in the future.

By setting small goals that you can achieve by yourself in your day-to-day life, you can work towards living a meaningful and contributing life. When you feel ready to work towards larger or more complex goals you can explore what support options are available.

It can be hard to set recovery goals related to your hopes and dreams for the future without support. Your family and friends are good places to start this conversation. You might prefer to speak with other people with a lived experience of a mental health condition about what sorts of things have helped them, this is called ‘peer support’.

Many people who live with mental health conditions (referred to as ‘consumers’ because consumers have rights to choice and control over services and supports) find that its really useful to meet and learn from other people who have experience of living with mental health conditions (peers).

You can meet peers, and learn more about recovery at local support groups, Clubhouses, Recovery Colleges and consumer cooperatives and groups, including peak bodies.

Many organisations have peer workers (these are paid staff where lived experience of a mental health condition and recovery are an essential part of the job role). You may need to ask if a peer worker is available to work with you.

If you want to speak with peers, a peer support worker, or a mental health service provider about your recovery options there is some information below. There are also carer groups and peak bodies to support your friends and family members to understand what supports are available to help them.

To explore your hopes and dreams, and to set some recovery/life goals, go to Step 5: Reimagine your life

explore other ways the NDIS could support you

As mentioned in Step 2, even if you are not eligible to become an NDIS participant your Local Area Coordinators may still be able to help you:

  • Find information about support in your local community
  • Understand what you can expect from other mainstream supports – like health, mental health, early childhood development, child protection and family support, school education, higher education and vocational education and training (VET), employment, housing and community, transport, justice and aged care services.
  • Sustain the informal supports – this is family, friends and activities within your local community.

Your Local Area Coordinator and a range of mainstream mental health services can assist with thinking about your hopes, dreams and goals. Some other services that could support you are next.

Useful links

How the NDIS Works with Other Mainstream Systems [Website]

Connecting with the mainstream [Website]

NDIS and Community [Website]

explore other services that could support you

There are many other organisations that can provide different services and supports to help meet your needs. Exploring your hopes and dreams and then setting goals toward meeting them can help you to work out what type of services and supports you may need. When you know what type of supports you need you can explore what is available near you.

Go here for a list of national organisations that may be able to help you

Even if you are not eligible there are many things you can do towards living a meaningful and contributing life and there are other support options in your local community.

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The reimagine.today workbook can help you prepare for the NDIS